Hampton Sucks Customer Reviews and Feedback

From Everything.Sucks

Hampton by Hilton, formerly known, and still commonly referred to, as Hampton Inn, is a brand of hotels trademarked by Hilton Worldwide. The Hampton hotel brand is a chain of moderately priced, upper midscale hotels with limited food and beverage facilities. Most Hampton hotels are independently owned and operated by franchisees, though a few are managed by Hilton.

Ashley mentioned, "Last night we checked into Hampton Inn 6601 Windsor Mill Rd Gywnn Oak, Md 21207. Myself, my boyfriend, our 7 month old baby and 10yr old woke up to bed bug bites! Never in my life have I experienced something like this before! Actually saw some of the bugs crawling away once we turned the lights back on! I’m so furious about this because when we told the lady at the front desk she didn’t seem to care much, just said someone will call us later about it but guess what... NO ONE CALLED! Spent all day being itchy and some are now swollen. We also had to throw away everything we took to the hotel with us. I have several photos and videos of where we were bit and of the bed bugs crawling."


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Anonymous (Former Employee) says

"The owners are the worst kind of people that you will meet in your lifetime. Family runs the business as they own people working in the hotel. Arrogant and selfish, are just few qualities that runs in the blood. They can do ANYTHING FOR THE MONEY.! If you dont want to end up in depression please dont even think about joining them as you will be in constant fear of them calling you round the clock and being shouted at and asking for logs and what not as they dont have any life and they think as same for all employees too. Cons: Management, pay"

Houseman (Former Employee) says

"Working at the Hampton was a frustrating experience. After settling into my routine as a houseman the general manager then decided to provide me with a sheet that listed all the duties of the job. Why I wasn't given this from the beginning is beyond me. I also wasn't informed from the beginning that I should be clocked out by noon most days, 2:00 p.m. at the latest. All this was brought up only after I had a problem with management telling me to do a part of my job I was already doing. Speaking of management, they're all like high schoolers in 40 year old skins, constantly gossiping and talking while the housemen and housekeepers try to get everything done. Which isn't even worth it since management has no appreciation for the work you do, the only incentive to keep doing your job is for the guests. The hardest part of the job, at least for me, was putting up with the faux kindness from management. I could say a loved one just passed and they'd probably just smile and nod and say thank you twenty times like a robot. Don't bother putting up with any of this, this place hardly pays. You're better off looking elsewhere. Cons: Most things"

Housekeeper (Former Employee) says

"Working at the Hampton feels like a reality TV show, people are constantly coming and going, because the work is under paid and not rewarding. Don't bother putting in any effort because it goes completely unnoticed and managment can't stop talking to one another long enough to give a simple thanks to the employees actually doing their job. There's no opportunity to move up in position, management cherry-picks who they want in a higher position, regardless of if the employee knows what they're doing or not. Loads of favouritism, childish and untrustworthy employees There are so many cons at this location, thinking of the pros is practically impossible. And if you do decide to work here, for whatever reason, don't bother putting in a two weeks notice if you can't handle everything written here! Because they'll just take you right off the schedule, not even giving you a chance to finish out the rest of your time there. Absolutely terrible place to work. Cons: Everything"

Front Desk Agent/Manager on Duty (Former Employee) says

"Intermountain Management values the bottom line above all else including their employees. They have no care for the personal safety of their employees. Cons: No breaks, vagrants in the area"

Executive Housekeeper/Housekeeper (Former Employee) says

"I enjoyed working for this company until the the new GM started. She was very hard to work with and for. I assumed like most jobs training would be available, but it was not. several people have quit in the last 2 weeks due to the poor management. Cons: poor managment"

Breakfast Attendant | House Keeper | Banquet Server (Former Employee) says

"The general manager hires whomever they want, mostly family and friends or fiance's friends. The quality of the management and hotel has gone from being the Hampton a decent clean well managed hotel to more comparatively expressed as a updated glorified motel 6. Management has run the hotel and reputation into the ground. Cons: More then I'm willing to type to mention."

Housekeeper (Current Employee) says

"Pay & benefits"

Housekeeping Supervisor/Inspector (Former Employee) says

"Work-life balance"

Front Desk/Night Audit (Former Employee) says

"Do not recommend unless you have absolutely no other choice. Very miserable company to work for. Overworked and under compensated. I rate it a 0 out of 10."

Supervisor they treated me horrible didnt get proper training (Former Employee) says

"Work-life balance"

Housekeeper (Former Employee) says

"Job security and advancement"

Front Desk Agent (Former Employee) says

"The Hampton Inn is the most toxic work environment ever. The weak management team and very passive-aggressive. During the covid 19, they tried to fire the senior employees through text. The company doesn't have safety protocols during the covid 19, or not even provide masks or encourage employees to wear a mask. The work culture is mostly "likeable", where the managers only like employees who shine their shoes. The invisible ethnicity workers are not getting any respect or support. If you make any mistake, they will hang the sticky notes everywhere to shame you. The managers called you all these bitter nicknames. The managers are also divided into teams and created a hatred workplace for all the employees. Cons: management team, healthcare benefit, lack of covid 19 safety protocols"

Housekeeper (Former Employee) says

"They expect you to go above and beyond being a good worker, on time, friendly, etc. Basically put in all the hard work for low pay and no recognition. When survey scores are low everyone gets crucified which is all the time. Only a good work environment if you stay to yourself everyone gossips from workers to the supervisors & upper management. Can't keep anyone because it's just not worth it to be there. Cons: Pay, gossip, unfairness"

Front Desk Receptionist (Former Employee) says

"I am a former employee of the Hampton and I can personally say that if you aren't buddy buddy with management than your job is always on the line. They have favorites and if you aren't one you will definitely know. They also tell you one thing then the next you're getting fired for what they just said was ok. Cons: Horrible management and favorites"

Hk (Former Employee) says

"Para iniciar, el hotel esta muy mal distribuido, tiene deficiencias horribles, y recién tiene tan solo un año de empezar operaciones. Cons: Todo"

Night Auditor/Front Desk Clerk (Former Employee) says

"As in all work environments job satisfaction is always dependent upon the caliber of your management. The bosses at the Gallatin/Hendersonville/Springfield of Tennessee Hampton by Hilton hotels owned by the Ernst/Western company are petty, judgemental and irresponsible. They act like they are in high school and if you don’t go along with their click you are treated as an outsider. They call their click, “their work family” but show blatant favoritism toward the employees that kiss their feet and do not reward hard work or high work standards from the employees who actually work but rather spend their days letting their fave employees congregate in their office to talk and joke instead of making sure that they are working, which is why they are there at all and what they are supposed to be doing. The outsider employees have to do their job and the others because of this lack of leadership. But when the bosses are around the guests they will paste on a big phony smile and act like the patrons are their best friends. And if you try to act in a professional but subdued manner to the guest/patrons they say that you are not happy and are not projecting the right attitude. I have never worked in such a childish, unprofessional atmosphere. It is like being in a day care but the children happen to be immature adults with no true idea of what being a manager means or how to do the job. If you are looking for employment at a professional company then stay away from this unprofessional, oppressive environment! Cons: No regulated breaks for front desk employees"

Housekeeper (Former Employee) says

"Managers never helped workers were always behind and nothing was done about it overworked and under paid mistreated terrible place would not. Recommend will always be stressed out Cons: Everything"

Front Office Manager (Former Employee) says

"Company makes you work 10 hours a day 6 days a week on a fixed salary of 6 hrs that equals 93 dollars a day you do the math, if they try to hire you RUN AS FAST AS YOU CAN worked for this company for years, they always do a pay decrease they even have their sales manager working the front desk house keeping runs front desk an the GM puts all the work on everyone but himself and makes the whole staff feel uncomfortable, your only allowed a 30 minute break on a 10 hr shift which is actually against the law, work for the company at your own risks Cons: Everything"

Housekeeper (Former Employee) says

"Pay & benefits"

Housekeeper (Former Employee) says


Former Employee - Night Auditor/Front Desk Agent says

"I worked at Hampton Inn by Hilton full-time for less than a year Cons: No advancement, underpaid, gossipy, steals your money from your check, sexual harassment is allowed, unprofessional, no appreciation"

Former Employee - Front Desk Agent says

"I worked at Hampton Inn by Hilton full-time Cons: For the one I worked at in particular, the GM had zero regard for your personal life. He was rude and would put you on the schedule for 9 days in a row with 1 day off."

Former Employee - Front Desk Receptionist says

"I worked at Hampton Inn by Hilton part-time Cons: Bad manager, cut hours, skip pay"

Current Employee - Front Desk Agent says

"I have been working at Hampton Inn by Hilton full-time Cons: I don't like hotels at all."

Current Employee - Anonymous Employee says

"I have been working at Hampton Inn by Hilton full-time for less than a year Cons: Minimum wage and no raise unless you get promoted. Under staffed. Underqualified management."

Current Employee - Front Desk Agent says

"I have been working at Hampton Inn by Hilton full-time for more than a year Cons: Hours, pay, management , work life balance"

Former Employee - Manager says

"I worked at Hampton Inn by Hilton full-time for less than a year Cons: No phone calls or emails if you do not work there"

Former Employee - Housekeeper says

"I worked at Hampton Inn by Hilton full-time Cons: I was employed for 2 months and I was terminated due to my illness. They lied their way out of it. I strongly regret working at the Hampton Inn at Kernesville. Still trying to get my unemployment...."

Current Employee - Housekeeping says

"I have been working at Hampton Inn by Hilton full-time for more than 3 years Cons: They don't pay very fair. When it's time to get a raise you still don't receive it for several months later. Or when your suppose to get your paycheck you don't receive anything and they give you a gift card."

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